Roco Clothing: Delivery Service
EASTER DELIVERY
Please note that during the easter bank holiday weekend there will be no deliveries or collections by Royal Mail
Orders placed after 3pm Thursday 28th March will not be dispatched until Tuesday 2nd April
Royal Mail Delivery
At Roco Clothing we use a Royal Mail 1st class recorded service. (Please note this is not a guaranteed service)
We aim to process orders on the same day of receiving them, however please allow 2 working days for dispatch.
If you require next day special delivery, please make sure that you place your order before 1pm.
What if I order next day special delivery after 1pm?
Our special deliveries are printed and processed at 1pm each day. If your order is placed after 1pm it may be dispatched the following working day.
If you require next day delivery and it is after 1pm please contact us on 0161 832 6315
Where do you deliver?
We are based in the UK but will deliver Worldwide. Our standard overseas delivery service is Royal Mail international signed for. However, if you require
express delivery to an over-seas address please contact us on 0161 832 6315 to arrange suitable postage costs.
When will my order be delivered?
Most orders will be dispatched from our warehouse on the day we receive payment, providing that it is before 1pm.
Orders with payment received after 1pm may be processed and dispatched the next working day.
Our standard service is Royal Mail 1st class recorded, therefore you can receive your goods on average between 1 - 5 days after they have been dispatched, however this is not guaranteed.
What if I am not home when the parcel is delivered
If you are not home when the parcel is delivered, the courier will leave a card explaining where you can collect your parcel form.
This will usually be your local Post Office, please remember to take the card and some form of identification.
The product I have received is wrong / faulty / does not fit...
If your item is not to your satisfaction please follow the steps on our Returns Page.
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