| Retro Jewellery adheres to the The Distance Selling Regulations 2000 so you can be assured that your consumer rights will be protected.
Further details are provided below:
Details of Terms and Conditions:
Payments Accepted by Retro Jewellery UK
Credit and Debit cards
Paypal
Postal Orders
Personal cheque to Retro Jewellery.
(please allow time for bank clearance
Privacy Policy: Retro Jewellery do not see any of your financial details (they are process through a secure gateway.
Also your address and telephone number will never be passed on to other parties or used for any purpose other than by us relating to any orders or enquires you have made at this web-site.
Post and Packing: Your new jewellery will be packaged to you in a gift box or in a pouch and then packaged for posting by First Class post if you are in the U.K . A signature may be required upon delivery.
Despatch: Jewellery will normally be despatched within 3 working days of clearance of payment. However, sometimes, (due to unforseen circumstances), this is not always possible. If your order is Urgent, please get confirmation before ordering.
Faulty Items: If you have received a faulty or incorrect piece of jewellery, please accept our apologies and e-mail returns@retro-jewellery.co.uk to advise the problem so that a refund or exchange can be agreed.
Your Right To Cancel: If you wish to cancel your order, please advise within 7 days and return to Retro Jewellery within 14 days.
The Buyer will be resposible for paying return postage and getting the product back to Retro Jewellery within 14 days.
Please e-mail returns@retro-jewellery.co.uk to advise and enclose your name and order details in the package.
Care of Costume Jewellery: Please do not wear your costume jewellery to go swimming or in the shower as this can discolour it.
Contact Details:
(office only as we only trade online and do not have a bricks and mortar shop)
Retro Jewellery,
1 Redwald Road,
Woodbridge,
Suffolk,IP12 2TA
0845 3940470 (please leave message if necessay) | 
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