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 Katsfabrics

Katsfabrics

 Boutique tenue par :
 We offer end of rolls and slight seconds direct from print,including Sanderson-Morris & Co, Harlequin-Scion and Zoffany.

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  • TERMS AND CONDITIONS
International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

PAYMENT GUIDELINES ETC

I NO LONGER SEND TO REUNION ISLAND, CUSTOMERS USING FRANCE AS DEFAULT PLEASE TAKE NOTE.

ORDERS ABOVE THE VALUE OF £45.00 OR DESIGNS THAT MAY BE DIFFICULT TO REPLACE MAY ONLY BE DISPATCHED VIA A SIGNED OPTION TO SOME COUNTRIES, ALWAYS CHECK BEFORE BIDDING/BUYING

PAYMENTS VIA PAYPAL ONLY FOR OVERSEAS CUSTOMERS, I CAN NO LONGER ACCEPT MONEY ORDERS FROM US OR CANADA AS UK BANKS WILL NOT CASH THEM.

PERSONAL CHEQUES WILL ONLY BE ACCEPTED FROM A UK BANK ACCOUNT, PLEASE ALLOW FOR CLEARANCE.

E-CHEQUES ARE ACCEPTED BUT PLEASE BE AWARE THEY TAKE LONGER TO CLEAR..ALWAYS CHECK CLEARANCE DATE WHEN PAYING VIA E-CHEQUE.

DISPATCH  MONDAY TO FRIDAY ONLY. PAYMENT MADE AFTER 2.PM FRIDAY MAY BE HELD UNTIL MONDAY IF WE ARE UNABLE TO PROCESS ORDERS IN TIME FOR ROYAL MAIL OR UPS PICK UP.

AS DISPATCH IS FROM ANOTHER LOCATION, COLLECTION IS NOT AN OPTION.

AS INVOICES ARE ISSUED VIA EBAY, WE DO NOT INCLUDE A PAPER COPY IN PACKAGES, VAT INVOICES WHEN REQUESTED ARE SENT VIA EMAIL FOR PRINTING OUT,

IF YOU REQUIRE A PAPER INVOICE WITH YOUR ITEM, PLEASE LET ME KNOW.

EVERY EFFORT WILL BE MADE TO DISPATCH WITHIN 1 BUSINESS DAY BUT OCCASIONALLY THERE CAN BE A BACKLOG OF PAID ORDERS OVER THE WEEKEND AND ESPECIALLY AT THE END OF THE MONTH WHEN EVERYONE TENDS TO PAY AT THE SAME TIME, PLEASE ALLOW 2 WORKING DAYS FOR DISPATCH TO BE SAFE.

WEIGHT LIMIT ROYAL MAIL SMALL PACKET LIMIT IS 2 KILO'S,  INTERNATIONAL PACKAGES OVER THIS LIMIT CAN ONLY BE DISPATCHED VIA COURIER, PLEASE CHECK WEIGHT/POSTAGE RATE BEFORE BIDDING AS SOME DESTINATIONS CAN BE VERY EXPENSIVE... ALWAYS REQUEST A TOTAL AS INTERNATIONAL POSTAGE MAY NOT BE DISPLAYED AT CHECKOUT,  IF CORRECT POSTAGE IS NOT PAID I WILL REFUND PAYMENT AND ISSUE A NEW INVOICE.

DELIVERY VIA OTHER COURIER IS FOR UK MAINLAND ONLY. ORKNEY/CHANNEL ISLES & N IRELAND ARE ASKED TO CHECK RATE BEFORE BIDDING AS THERE MAY BE A SUPPLEMENT.

SURFACE MAIL IS NOT AN OPTION FOR HIGH VALUE ORDERS OR TO AUSTRALASIA DUE TO ROYAL MAIL TIME LIMIT OF 12 WEEKS.

DELIVERY TO AN ALTERNATIVE ADDRESS 

DELIVERY ADDRESS SHOULD REFLECT THE ONE SUPPLIED WITH PAYPAL PAYMENT FOR BUYER/SELLER PROTECTION, IF YOU REQUIRE DELIVERY TO AN ALTERNATIVE ADDRESS,PLEASE CONTACT ME BEFORE PURCHASE FOR FURTHER DETAILS.

IF FABRIC DELIVERY IS DIRECT TO A SEAMSTRESS, IT IS THE BUYERS RESPONSIBILITY TO CHECK WITH THEM ASAP THAT ALL IS PRESENT AND CORRECT BEFORE WORK BEGINS ON A PROJECT.

COURIER DELIVERY WE ARE CONTRACTED TO UPS... A TELEPHONE NUMBER IS MANDATORY FOR DISPATCH AND A SIGNATURE REQUIRED ON RECEIPT OF PACKAGE(COURIERS WILL NOT ACCEPT PACKAGES TO  PO BOX, ROAD DROP OR SOME BFPO ADDRESSES SO PLEASE CHECK FIRST )

UPS DO NOT DELIVER AT THE WEEKEND AND PACKAGES PAID ON FRIDAY WILL NOT BE DELIVERED UNTIL MONDAY AT THE EARLIEST.

TRACKING NUMBERS WILL BE UPLOADED TO YOUR ORDER AS SOON AS POSSIBLE AFTER DISPATCH TAKES PLACE, IT IS YOUR RESPONSIBILITY TO CHECK TRACKING AND ADVISE ME ASAP OF ANY DELIVERY PROBLEMS, IF YOUR ORDER IS RETURNED AS NOT COLLECTED, INCORRECTLY ADDRESSED OR A SIGNATURE COULD NOT BE OBTAINED,  A FURTHER POSTAGE CHARGE WILL BE REQUIRED BEFORE WE CAN RESEND.

ALWAYS CONTACT ME IF PACKAGE HAS NOT BEEN DELIVERED WITHIN 2 WORKING DAYS FROM DISPATCH DATE(UK) IN ORDER THAT I CAN HELP SORT OUT ANY PROBLEMS IF POSSIBLE..

DELIVERY TO SOME AREAS OF SCOTLAND, PARTICULARLY THE HIGHLANDS MAY TAKE LONGER.

IF YOU HAVE PURCHASED PREVIOUSLY WITH DELIVERY VIA COURIER AND HAVE SINCE MOVED, PLEASE INFORM ME AS YOUR FORMER ADDRESS MAY BE LOGGED INTO THE SYSTEM AND WILL NEED TO BE CHANGED.

POSTAGE DISPLAYED VIA COURIER IS FOR UK MAINLAND ONLY, UK OFFSHORE BUYERS ARE ADVISED TO CHECK RATE BEFORE COMMITING TO PURCHASE.

IF YOU DO NOT HAVE A TEL NUMBER INCLUDED WITH DELIVERY DETAILS, IT WILL BE REQUESTED FROM EBAY'S USER INFORMATION FUNCTION, IF YOU HAVE MOVED SINCE YOU REGISTERED WITH EBAY,PLEASE MAKE SURE YOUR CONTACT INFO IS UPDATED  (IT IS AGAINST EBAY POLICY NOT TO HAVE CURRENT CONTACT INFO )

COMBINED POSTAGE CHECKOUT WILL NOT REFLECT A COMBINED POSTAGE RATE, ALWAYS CONTACT ME FOR CORRECT POSTAGE IF YOU HAVE MORE THAN 1 ITEM.

AS MOST CUSTOMERS MULTI BID, IT IS UP TO YOU TO REQUEST AN INVOICE WHEN READY. I WILL ASSUME YOU ARE STILL BIDDING AND AN INVOICE SENT OUT AT THE END OF THE MONTH UNLESS REQUESTED,

CARDBOARD TUBES FOR ROLLS WEIGH UP TO 500 GRAMS,  WHEN COMBINING INTERIOR WEIGHT FABRIC FOR COURIER DELIVERY, DESIGNS WILL BE ROLLED ONTO ONE TUBE TO KEEP WEIGHT TO A MINIMUM...THIS MAY RESULT IN RECEIPT OF ROLLS UP TO 25KILO'S, IF YOU WANT ME TO SEND SEPERATELY, PLEASE LET ME KNOW, THIS MAY ADD A SUPPLEMENT TO COMBINED RATE.

 ITEMS NOT RECEIVED  I ASK ON DISPATCH NOTICES THAT CUSTOMERS CONTACT ME WITHIN CERTAIN TIME LIMITS, THIS IS TO CONFIRM THAT ITEMS LEFT US WITHOUT DELAY, HOWEVER, ROYAL MAIL WILL NOT CLASS A PACKAGE AS MISSING UNTIL AT LEAST 15 WORKING DAYS FROM CONFIRMED DISPATCH DATE UK FIRST CLASS AND 21 WORKING DAYS FROM DISPATCH DATE FOR AIRMAIL, IF STILL NOT RECEIVED AFTER THIS TIME AND YOU HAVE CONTACTED YOUR LOCAL DELIVERY OFFICE I WILL SEND A CLAIM FORM THROUGH PDF FORMAT  (POST IF NO PRINTER) WHICH CAN BE SUBMITTED TO ROYAL MAIL FOR ANY INVESTIGATION INTO LOST PACKAGES AFTER THE RELEVENT TIME LIMIT, THIS WILL HELP US SPEED UP CLAIM'S AND WE WILL THEN MOVE FORWARD TO REFUND OR REPLACE.

IF YOU ARE UNWILLING TO SIGN A DECLARATION OF PACKAGE NOT RECEIVED FORM OR WAIT FOR THE TIME LIMIT SET BY ROYAL MAIL PLEASE DO NOT BID.

IF ITEMS ARE NOT RECEIVED ON MORE THAN ONE OCCASION TO AN ADDRESS I WILL ONLY BE PREPARED TO SEND IN FUTURE VIA A RECORDED OPTION FOR SAFETY,

PROOF OF POSTING ONLY COVERS UP TO £45... IT IS ADVISABLE FOR  EUROPEAN BIDDERS TO CHECK OUT SPECIAL UPS RECORDED DELIVERY RATE AND BID LONGER TO MAKE IT MORE COST EFFECTIVE. DISPATCH IS DIRECT FROM TEXTILE FACTORY, THEY DO NOT HAVE THE TIME TO SORT OUT PAPERWORK FOR STANDARD UK MAIL/AIRMAIL INSURANCE ETC, FULLY RECORDED/INSURED DELIVERY IS ONLY AVAILABLE VIA UPS.

EXTENDED BIDDING TIME.. I ALLOW CUSTOMERS TO BID ON A MONTHLY BASIS, ALL INVOICES WILL BE SENT OUT AT THE END OF EACH MONTH AND PROMPT PAYMENT WILL ENSURE THAT ITEMS DO NOT GO BEYOND THE EBAY TIME LIMIT AND CAUSE  PROBLEMS, IF YOU ARE STILL INTENDING TO BID, LET ME KNOW AND I CAN HOLD ITEMS AFTER PAYMENT TO INCLUDE ANY NEW WINS.

UNPAID ITEMS DISPUTES ETC   KEEP ME INFORMED IF ANY PROBLEMS RE:PAYMENT, IF I HAVE CONTACTED YOU TO ASK FOR PAYMENT WITH A TIME LIMIT AND  NO RESPONSE, I WILL FILE A DISPUTE IN ORDER TO RECLAIM MY FEE. LATE PAYERS WHO MAKE NO CONTACT WILL BE AUTO ADDED TO BLOCKED BIDDER LIST..OCCASIONALLY THERE ARE PROBLEMS PAYING FOR ITEMS THROUGH PAYPAL, IT'S USUALLY A GLITCH THAT WILL RIGHT ITSELF.GENUINE PROBLEMS CAN BE SORTED, EITHER BY RESPONDING TO A DIRECT PAYPAL MONEY REQUEST OR PAYING FOR ITEMS DIRECTLY TO MY EMAIL ADDRESS.A PROBLEM WITH PAYPAL RESULTING IN NON PAYMENT ON MORE THAN ONE OCCASION & NO EFFORT TO RESOLVE WILL ALSO RESULT IN BEING BLOCKED.

A FINAL INVOICE WILL BE SENT AT THE END OF EACH MONTH WITH AN EXPECTED  PAYMENT DATE.PLEASE PAY PROMPTLY BY DATE GIVEN TO AVOID UPI DISPUTE

RECEIPT OF PAYMENT AND DISPATCH NOTICES ARE AUTOMATED,IF NOT RECEIVED AFTER PAYMENT PLEASE CONTACT ME AS PAYPAL CAN SOMETIMES EXPERIENCE A GLITCH WHEREAS AN INSTANT PAYMENT MAY NOT BE RECOGNISED AS SUCH, THEY SHOW AS PENDING PAYMENTS THROUGH EBAY ON MY SYSTEM AND MAY NOT BE DISPATCHED...IF IN DOUBT ALWAYS ASK.

FABRIC CARE APART FROM LIBERTY PRINTS, FABRICS ARE DRAPERY/UPHOLSTERY WEIGHT. I RECOMMEND DRY CLEANING ONLY UNLESS OTHERWISE STATED.

FABRICS FOR UPHOLSTERY PROJECTS WITHIN THE UK SHOULD BE EITHER FR TREATED OR USED WITH A FIRE RETARDENT INTERLINER UNDER UK LAW...UNLESS STATED, LISTED FABRICS ARE NOT FR TREATED

VAT..I ABSORB VAT AT 20% WITHIN EU TAX COUNTRIES ONLY....EVERYONE PAYS THE SAME END PRICE, NOTHING ADDED- NOTHING TAKEN AWAY...NON EU PLEASE DO NOT BID IF YOU HAVE ISSUES WITH VAT TERMS..VAT INVOICES ARE ONLY ISSUED ON REQUEST.

QUESTIONS TO SELLER I RECEIVE A HUGE AMOUNT OF ENQUIRIES AND EVERY EFFORT IS MADE TO ANSWER THEM ASAP, OCCASIONALLY, ONE OR TWO CAN BE OVERLOOKED OR DON'T GET THROUGH DUE TO SYSTEM GLITCHES, IF YOU HAVE NOT RECEIVED A RESPONSE WITHIN 24 HOURS, PLEASE RE SUBMIT ENQUIRY. 

LISTING PHOTO'S ARE ONLY INDICATIVE OF THE COLOURWAY OFFERED, ACTUAL COLOURS WILL VARY ACCORDING TO INDIVIDUAL MONITOR SETTINGS.SMALL SAMPLES ARE AVAILABLE ON REQUEST FOR MOST INTERIOR WEIGHT DESIGNS, .

SAMPLES - AS SAMPLES ARE CUT FROM LISTED ROLLS, THEY ARE ONLY REALLY SNIPPETS TO GAUGE CLOTH AND GROUND COLOUR, SAMPLES ARE NOT AVAILABLE FOR LIBERTY FABRIC AND SOME REMNANTS (ITEMS WITH RS NUMBERS IN TITLE)  WHERE FABRIC IS PRE CUT AND MEASUREMENTS ARE EXACT FOR LISTINGS.

I'M AFRAID SAMPLES ARE ONLY AVAILABLE TO OVERSEAS CUSTOMERS IF THEY ARE WILLING TO PAY A POSTAGE FEE REDEEMABLE AGAINST PURCHASE.

I REITERATE: PLEASE DO NOT PURCHASE FABRIC ON THE BASIS OF COLOURS IN LISTING PHOTO, IF YOU DO WANT TO RETURN FOR RESONS OF COLOUR, I ASK THAT YOU DO NOT USE THE RETURN PROCESS AND MARK AS 'ITEM NOT AS DESCRIBED OR AS PHOTOGRAHED' TO DO SO WILL GIVE ME A BAD MARK AGAINST MY ACCOUNT AND RESULT IN AN AUTOMATIC BLOCK FROM FUTURE PURCHASES IN MY SHOP.

 MATCHING FABRIC    COLOUR CODES CAN SOMETIMES BE PROVIDED BUT IF YOU ARE LOOKING FOR A SPECIFIC COLOURWAY FROM A PATTERN BOOK OR  TRYING TO MATCH FABRIC ALREADY PURCHASED, PLEASE PURCHASE FROM A RETAIL SHOP WHICH WILL ENABLE YOU TO SEE EXACTLY WHAT YOU ARE BUYING..WHEN BUYING WALLPAPER YOU WOULD ALWAYS BUY ROLLS WITH THE SAME BATCH NUMBER, FABRIC, EVEN WHEN THE SAME COLOURWAY, CAN SOMETIMES VARY SLIGHTLY IN SHADE IF NOT FROM THE SAME PRINT RUN. REMEMBER THAT SOME SECONDS LISTED COULD BE AN OFFSHADE FAULT.

I'M AFRAID SAMPLES ARE ONLY AVAILABLE TO OVERSEAS CUSTOMERS IF THEY ARE WILLING TO PAY A POSTAGE FEE REDEEMABLE AGAINST PURCHASE..

SECOND QUALITY  ANY NOTICEABLE FLAW WILL BE MENTIONED IN LISTINGS, FABRIC IS INSPECTED BY THE PRINTERS AND ANYTHING LISTED WITHOUT A FAULT WILL BE EITHER AN END OF ROLL/LINE OR WILL HAVE PASSED TOLERANCE.

RETURNS     PLEASE NOTIFY ME THAT YOU WISH TO RETURN AN ITEM WITHIN 14 DAYS OF RECEIPT AND RETURN WITHIN 30 DAYS VIA A RECORDED DELIVERY OPTION,  RETURNS AT YOUR OWN COST UNLESS FAULTY OR WRONG ITEM SENT, PLEASE CHECK FABRIC ASAP AFTER RECEIPT AND ADVISE IF ANY PROBLEMS...A REFUND WILL BE MADE VIA THE ORIGINAL TRANSACTION WHEN ITEM HAS BEEN RECEIVED.. COLOURS ARE INDICATIVE OF COLOURWAY OFFERED AND INDIVIDUAL MONITOR SETTINGS DO VARY, COLOUR NOT AS EXPECTED DOES NOT CONSTITUTE AN ERROR ON MY PART AND SO IF IN DOUBT ASK FOR SAMPLE (N/A FOR LIBERTY FABRIC OR REMNANTS-RS NUMBERED ITEMS)

PLEASE BE ADVISED, COLLECTIONS ARE NOT AVAILABLE FOR RETURNS

I MUST AGAIN REPEAT INFO FROM SAMPLES SECTION... IF SAMPLES ARE NOT AVAILABLE,PLEASE DO NOT PURCHASE FABRIC ON THE BASIS OF COLOUR IN LISTING PHOTO, IF YOU DO WANT TO RETURN FOR REASONS OF COLOUR, CONTACT ME FIRST BEFORE USING THE RETURN PROCESS AND MARKING AS 'ITEM NOT AS DESCRIBED OR AS PHOTOGRAHED' TO DO SO WILL GIVE ME A DEFECT SCORE AGAINST MY ACCOUNT AND RESULT IN AN AUTOMATIC BLOCK FROM PURCHASING FROM MY SHOP IN FUTURE.

FABRIC REQUESTS BIN'S AND ENDING AUCTIONS EARLY   I LIST EVERYTHING I HAVE STRAIGHT AWAY, IF NOT LISTED I DON'T HAVE IT YET, I RARELY LIST ITEMS AT AUCTION ANYMORE BUT IF THEY ARE, I AM UNABLE TO END THEM EARLY OR ALTER THEM IN ANY WAY IF THEY HAVE AQUIRED WATCHERS OR HAVE ANSWERED ENQUIRIES.  

REQUESTING SMALLER AMOUNTS   FARIC IS OFFERED AS IT COMES WHICH ENABLES US TO LIST AT A PRICE TO COVER COSTS ONLY, I WILL CONSIDER SPLITTING FABRIC TO OFFER A SMALLER AMOUNT PROVIDING THE ITEM IS NOT LISTED AT AUCTION, HAS NOT RECEIVED ENQUIRIES OR WE ARE LEFT WITH AN AMOUNT TOO SMALL TO BE ABLE TO SELL ON, ANY ADDITIONAL COSTS INCURED WILL BE ADDED TO THE ITEM.

FEEDBACK.. DUE TO TIME CONSTRAINTS I HAVE HAD TO AUTOMATE FEEDBACK.IT WILL NOW BE LEFT AFTER FEEDBACK IS LEFT FOR ME.PLEASE DON'T LEAVE ADVERSE FEEDBACK PRIOR TO CONTACTING ME IF ANY PROBLEMS,THEY ARE RARE AND AS A PERCENTAGE TO SALES WOULD NOT EVEN REGISTER,I WILL ENDEAVOR TO SORT THINGS OUT IN A PROMPT AND AMICABLE MANNER

PLEASE BE ADVISED THAT INTERNATIONAL ORDERS MAY BE SUBJECT TO TAX AND/OR IMPORT DUTIES AND ARE THE RESPONSIBILITY OF THE BUYER , IF IN DOUBT, PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE.

 

 PLEASE MAIL WITH ANY FURTHER ENQUIRIES BEFORE BUYING