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| Q :What is included with this item? |
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| R :Please see the item description for included accessories. Any accessories not included will be written in red. If it is not pictured, it is not included. If you are unsure, please do not hesitate to ask. |
| Q :What is your return policy? |
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| R :We offer a no-hassle, full warranty on all items - we'll do what it takes to get five-star ratings across the board. We've been selling on eBay since 1999 - our customers (you) are the most important thing to us! Buy with confidence! |
| Q :When is my payment due? |
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| R :Payment is expected within 4 days after the auction is closed or the item is purchased via Buy It Now. After 4 days, an unpaid dispute will be opened and you will have 4 additional days to complete payment before the dispute is closed and the transaction is officially canceled. Please email us if you anticipate a delay in your payment. |
| Q :How do I pay you directly with my Visa/Mastercard? |
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| R :Please email us and ask for a credit card authorization form. We will then email you a form which needs to be completely filled out, signed, and faxed/emailed back to us. This form will authorize us to charge your card for the amount owed. We CANNOT process credit card orders over the phone. |
| Q :What payment types do you accept? |
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| R :We prefer PayPal, but also accept Visa/Mastercard. We can accept cash on local pickup ONLY. |
| Q :How do I return an item? |
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| R :Please contact us if you have any questions regarding a return. We will be happy to help and provide you with all necessary info. |
| Q :What is the condition of this item? |
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| R :Please see the item description and pictures for details on its condition. For more info, please visit our "Conditions Defined" page within our store. |
| Q :Do you offer combined shipping? |
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| R :Yes, we gladly combine shipping provided that all items can fit safely into one box. If you purchase more than one item, please request a combined invoice and wait for one to be sent BEFORE paying. |
| Q :How much does shipping cost? |
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| R :For shipping costs and services, please see the "Shipping & Payments" tab in the listing. Shipping costs and services will vary from item to item. |
| Q :Will you provide a tracking number? |
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| R :Yes, always. If you log in to eBay and check the Order Status for an item you have won, it will contain the tracking number as well as the date shipped. An email will also be sent to your eBay-registered email address on the day the item shipped, which will contain the shipping information. |
| Q :When can I expect my order to arrive? |
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| R :Your item will be packaged in the order that your payment was received. We typically ship within 2 business days (excludes weekends and holidays). Delivery is dependent on the service you selected and paid for. Most domestic orders are received within 7 business days. International delivery varies, but is typically delivered within two weeks. |
| Q :Can you provide further specifications on this item? |
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| R :We do not have any further details on the specifications/compatability of this item. Your best bet would be to check with the manufacturer. |
| Q :Do you ship internationally? |
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| R :Yes - we ship worldwide! |
| Q :Can you end this auction early and sell it to me? Can you add a Buy It Now price? |
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| R :Unfortunately, we cannot end our auctions early. Your best bet would be to wait the auction out. Thanks for understanding! If you are in need now, please check our eBay store as we may have some for sale with a Buy It Now price. |
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