# Defective products must be returned within 7 days from the date you receive your winning item. # It may take up to 7 business days to process your return after we receive your product. # Units returned and found not to be defective will be returned at buyer's expense. # Only if a replacement is not available, will then a refund be issued in the form of the original payment method. # We reserve the right not to refund S&H when the item has been posted